Board Member Resources

Frequently Asked Questions

• HOW MUCH ARE YOUR MANAGEMENT FEES PER MONTH?

  Our management fees vary depending on factors such as the size and complexity of the property or association, the range of services required, and any additional customization or special requests. For specific pricing information tailored to your needs, please contact us directly. We'll be happy to provide you with a personalized quote based on your unique requirements.

• WHAT IS INCLUDED IN THE FINANCIAL SUMMARY AND HOW OFTEN ARE THEY PROVIDED TO THE BOARD FOR REVIEW?

  The financial summary provided to the board for review includes multiple reports to ensure comprehensive oversight of the association's finances. These reports typically include a balance sheet, income statement, budget comparisons, aged payables, aged receivables, and more. These reports, along with any other pertinent financial documents, are typically provided to the board for review on a monthly basis. This regular reporting cadence ensures transparency, accountability, and informed decision-making regarding the association's financial matters.

• DOES YOUR COMPANY ASSIST IN THE FACILITATING OF ANNUAL AUDITS AND TAX PREPARATION?

  We work closely with several certified public accountants (CPAs) who specialize in HOA audits and tax preparation. These experienced professionals can assist your association in facilitating annual audits and preparing necessary tax documents. By leveraging their expertise, we ensure that your association remains compliant with financial regulations and maintains transparency in its financial reporting.

• WHAT IS YOUR PROCESS FOR THE COLLECTION OF DELINQUENT HOMEOWNER ACCOUNTS?

  Our process for the collection of delinquent homeowner accounts follows the association's delinquency policy. Initially, we issue courtesy notices to remind homeowners of outstanding dues. If the account remains delinquent, we then proceed with formal delinquent notices, outlining the consequences of continued non-payment.

  Should delinquent accounts persist despite these efforts, they may be submitted to the association's attorney for proper handling. Our goal is to ensure fair and consistent enforcement of payment obligations while adhering to legal procedures and protecting the interests of the association and its members.

• WHAT ASSESSMENT PAYMENT OPTIONS DO YOU PROVIDE TO OWNERS?

  We offer various payment options, including debit card, credit card, and direct payment from your checking account. Additionally, we also accept payments by check if owners prefer traditional methods. Our online payment system ensures a secure and hassle-free experience for all transactions.